FAQ's
We know planning a wedding look is an exciting and sometimes overwhelming process, so we’ve compiled a list of frequently asked questions to help guide you through our services. If you have any additional questions, feel free to reach out— we’re here to help!
1. What makeup services do you offer?
At Luxe Canvas, we specialise in premium makeup services for weddings, proms, graduations, photoshoots, and other special occasions. Bridal services are our specialty, and we also offer mobile services for group bookings.
3. How do I book an appointment?
You can book your appointment via our website. A deposit is required to secure your slot. Early booking is advised, especially for weddings and peak seasons.
5. Do you offer trials for brides?
Absolutely! Bridal trials are highly recommended and available to help us design your perfect wedding day look. Trials can be booked separately via our website and included in bridal packages
4. What products do you use?
We use a curated selection of high-quality, professional- grade products suitable for all skins tones and types. Our kit includes trusted brands that ensure long-lastings, flawless results.
6. Can you accommodate large bridal parties?
Yes, we can accommodate bridal parties of all sizes. For larger groups, you may need additional artists to ensure everyone is ready on time. Please provide details during your inquiry of accurate planning.
2. Do you travel to clients?
Yes! We offer mobile make-up services for bridal bookings or groups of 3 or more. A travel fee applies based on locations and distance from our base.
7. What happens if i'm running late to my appointment?
Please contact us as soon as possible if you're running late. Lateness may lead to cancellation especially during busy days, to avoid delays for the next client.
8. What's your cancellation policy?
Cancellations must be made at least 48 hours in advance. Deposits are non-refundable, but in some cases, they may be transferable to a new date.
(subject to availability)
9. Do you offer makeup for all skin tones?
Yes! At Luxe Canvas, we pride ourselves on being inclusive and experienced with all skin tones and types. Every face is our canvas, and we tailor each look to highlight your natural beauty.